Legal agreement governing your use of poi88 gaming services
Last Updated: January 1, 2026
Important Notice: By registering an account, depositing funds, or using any services provided by poi88, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision herein, you must immediately cease using our platform and close your account.
For the purposes of these Terms & Conditions, the following definitions shall apply:
2.1 Age Requirement: You must be at least twenty-one (21) years of age to register an account and use poi88 services. We strictly enforce this age restriction and reserve the right to request proof of age at any time. Accounts found to be held by individuals under 21 will be immediately suspended, and all funds may be forfeited.
2.2 Geographic Restriction: Our services are intended exclusively for residents of Indonesia. You represent and warrant that You are physically located in Indonesia when accessing and using poi88 services. Use of VPNs, proxies, or other location-masking technologies to circumvent geographic restrictions is strictly prohibited.
2.3 Legal Capacity: You confirm that You possess full legal capacity to enter into binding contracts under Indonesian law. You are not prohibited from gambling under any applicable law, regulation, or court order.
2.4 Single Account Policy: Each Player is permitted only one (1) Account. Creating multiple accounts, using false identities, or registering under another person's name is strictly forbidden and constitutes grounds for immediate account closure and forfeiture of balances.
2.5 Prohibited Persons: The following individuals are prohibited from using poi88 services: employees of poi88 and their immediate family members; employees of game providers and software partners; individuals with insider knowledge of game outcomes; individuals who have previously been banned or self-excluded from poi88 or other gaming platforms.
3.1 Registration Process: To create an Account, You must provide accurate, current, and complete information including Your full legal name as it appears on Your Indonesian national identity card (KTP), valid email address, mobile phone number, date of birth, residential address, and any other information reasonably requested by poi88.
3.2 Account Verification (KYC): poi88 operates under "Know Your Customer" (KYC) requirements mandated by international gaming regulations. Before Your first withdrawal, and at any time thereafter, You may be required to submit documentation including but not limited to: government-issued photo identification (KTP), proof of address (utility bill or bank statement dated within 90 days), selfie photograph holding Your identification document, and proof of payment method ownership (bank statement showing Your name and account number).
3.3 Verification Timeline: Account verification is typically completed within 24 hours during business days. During peak periods or if additional documentation is required, processing may take up to 72 hours. You will be notified via email regarding the status of Your verification.
3.4 Account Security: You are solely responsible for maintaining the confidentiality of Your login credentials. You must immediately notify poi88 support if You suspect unauthorized access to Your Account. We are not liable for any losses resulting from unauthorized use of Your Account if You failed to adequately protect Your credentials.
3.5 Information Accuracy: You agree to maintain accurate Account information and promptly update any changes to Your contact details, payment methods, or personal circumstances. Failure to maintain current information may result in delays in withdrawals or account closure.
4.1 Accepted Payment Methods: poi88 accepts deposits via Indonesian banking institutions including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, Bank Permata, and electronic wallets including OVO, DANA, GoPay, and ShopeePay. All transactions are processed in Indonesian Rupiah (IDR).
4.2 Minimum and Maximum Deposits: The minimum deposit amount is Rp 50,000 (fifty thousand Rupiah). Maximum deposit limits vary by payment method and account verification status. Verified accounts may request increased deposit limits by contacting customer support.
4.3 Deposit Processing: Deposits are typically credited to Your Account within seconds to five (5) minutes. If Your deposit has not appeared within thirty (30) minutes, please contact customer support with Your transaction reference number.
4.4 Source of Funds: You represent and warrant that all Funds deposited originate from legitimate sources and are not derived from illegal activities. poi88 reserves the right to investigate the source of any deposits and request supporting documentation at any time.
4.5 Third-Party Deposits: Deposits must be made from payment methods registered in Your own name. Third-party deposits (payments made from accounts not belonging to You) are strictly prohibited and will result in immediate account suspension and return of funds to the original payment source.
4.6 Currency and Fees: All deposits and account balances are held in Indonesian Rupiah. poi88 does not charge deposit fees; however, Your bank or payment provider may impose transaction fees beyond Our control.
5.1 Withdrawal Requests: You may request withdrawal of Your available account balance at any time, subject to these Terms and any applicable bonus wagering requirements. Withdrawals are processed to the same payment method used for Your most recent deposit unless otherwise approved by poi88.
5.2 Minimum Withdrawal: The minimum withdrawal amount is Rp 100,000 (one hundred thousand Rupiah). Amounts below this threshold must remain in Your Account until the minimum is reached.
5.3 Processing Time: Withdrawal requests are typically processed within 5-30 minutes for Indonesian bank transfers and e-wallets. Processing may be delayed if Your Account requires verification, if unusual betting patterns are detected, or during high-volume periods.
5.4 Withdrawal Limits: Standard daily withdrawal limit is Rp 50,000,000 (fifty million Rupiah). Weekly limit is Rp 200,000,000 (two hundred million Rupiah). VIP members may be eligible for higher limits. Limits reset at 00:00 Western Indonesia Time (WIB).
5.5 Verification Before Withdrawal: First-time withdrawals require completed KYC verification. Subsequent withdrawals may require additional verification if there are significant changes in betting patterns, unusually large withdrawal amounts, or if Your Account has been inactive for an extended period.
5.6 Withdrawal Fees: poi88 does not charge withdrawal fees. However, receiving banks or payment providers may deduct processing fees from the transferred amount.
5.7 Cancelled Withdrawals: poi88 reserves the right to cancel any withdrawal request if there is reasonable suspicion of fraudulent activity, money laundering, bonus abuse, or violation of these Terms. In such cases, You will be notified via email with an explanation.
6.1 Bonus Eligibility: Bonuses and promotional offers are subject to specific terms and conditions published alongside each promotion. You must opt-in to receive bonuses unless otherwise stated. Bonuses are intended for recreational players and may be restricted or withdrawn from professional or advantage players.
6.2 Wagering Requirements: All bonuses are subject to wagering requirements (also known as rollover or playthrough requirements) before any associated winnings can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount. Specific requirements are stated in each promotion's terms.
6.3 Game Contributions: Different game types contribute differently toward meeting wagering requirements. Slots typically contribute 100%, while table games, live casino, and certain low-risk betting strategies may contribute at reduced rates or be entirely excluded. Check each bonus's specific contribution table.
6.4 Maximum Bet Limits: While an active bonus is in Your Account, a maximum bet limit applies (typically Rp 25,000 per bet or 10% of the bonus amount, whichever is lower). Exceeding this limit may void the bonus and any associated winnings.
6.5 Bonus Expiration: Bonuses have limited validity periods, typically ranging from 7 to 30 days from the date of issuance. If wagering requirements are not met within this period, the bonus and any associated winnings will be forfeited.
6.6 Bonus Abuse: Any attempt to manipulate or abuse bonus offers, including but not limited to creating multiple accounts, colluding with other players, low-risk betting strategies, or any other fraudulent behavior will result in immediate forfeiture of bonuses, closure of all related accounts, and potential legal action.
6.7 Withdrawal During Active Bonus: If You request a withdrawal while a bonus is active and wagering requirements are incomplete, the bonus and any winnings derived from it will be forfeited, and only Your original deposited funds (minus any bets placed) will be withdrawn.
7.1 Fair Play: All players must adhere to fair play principles. The use of software tools, bots, automated betting systems, or any technology designed to gain an unfair advantage is strictly prohibited.
7.2 Game Outcomes: All casino game outcomes are determined by certified Random Number Generators (RNGs) audited by independent testing agencies. Sports betting outcomes are determined by official results from respective sports governing bodies. Togel results are based on official lottery draws.
7.3 Betting Limits: poi88 reserves the right to set minimum and maximum bet limits for all games and sporting events. These limits may vary by game type, player status, and other factors.
7.4 Void Bets: poi88 reserves the right to void bets in cases of obvious error (such as incorrect odds, suspended markets, or technical glitches), collusion, match-fixing, or any other circumstance where the integrity of the bet is compromised.
7.5 Prohibited Activities: The following activities are strictly prohibited: chip dumping or any form of collusion; arbitrage betting or taking advantage of odds errors; syndicate play or coordinated betting; using inside information or engaging in match-fixing; any form of fraud, deception, or manipulation.
8.1 Age Restriction: poi88 services are available only to individuals aged 21 years or older. We employ age verification technologies and procedures to prevent underage gambling.
8.2 Responsible Gaming Tools: We provide comprehensive responsible gaming tools including deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check reminders, and self-assessment questionnaires. These tools are available in Your Account settings.
8.3 Self-Exclusion: You may request temporary or permanent self-exclusion from poi88 services at any time by contacting customer support. Self-exclusion periods range from 24 hours to 6 months or permanent closure. During self-exclusion, You will not be able to access Your Account, deposit funds, or place bets.
8.4 Cooling-Off Period: All requests to increase deposit limits or remove self-exclusion are subject to a 24-hour cooling-off period before taking effect. This delay allows for reconsideration and prevents impulsive decisions.
8.5 Problem Gambling Support: If You believe Your gambling is becoming problematic, please contact our support team or seek assistance from professional organizations. For more information, visit our Responsible Gaming page.
9.1 Service Availability: While poi88 strives to maintain 24/7 availability, We cannot guarantee uninterrupted service. Scheduled maintenance, technical issues, or circumstances beyond Our control may result in temporary service disruption.
9.2 Technical Failures: poi88 is not liable for losses resulting from software malfunctions, communication failures, network issues, or other technical problems beyond Our reasonable control. In the event of a game malfunction, affected bets will be voided and stakes returned.
9.3 Maximum Liability: To the fullest extent permitted by law, poi88's total liability to You for any claims arising from Your use of Our services shall not exceed the amount of deposits You made in the 90 days preceding the claim.
9.4 No Warranty: Services are provided "as is" without warranty of any kind, express or implied. poi88 does not guarantee that services will be error-free, secure, or uninterrupted.
9.5 Third-Party Content: poi88 is not responsible for content, accuracy, or availability of third-party websites linked from Our platform or for the conduct of other players.
10.1 Grounds for Suspension: poi88 reserves the right to suspend or terminate Your Account immediately without prior notice if You: violate any provision of these Terms; provide false or misleading information; engage in fraudulent or illegal activities; abuse bonuses or promotions; create multiple accounts; use the platform for commercial purposes; or exhibit behavior indicating problem gambling that Our responsible gaming team deems requires intervention.
10.2 Investigation Period: During any investigation into suspected violations, Your Account may be temporarily suspended and withdrawals held pending completion of the review. We will endeavor to complete investigations within 30 days.
10.3 Voluntary Closure: You may close Your Account at any time by contacting customer support. Upon closure, any remaining balance (minus applicable deductions) will be returned to Your registered payment method within 7 business days.
10.4 Funds in Closed Accounts: If Your Account is closed due to violation of these Terms, poi88 reserves the right to forfeit any remaining balance. If closed for other reasons, available funds will be returned minus any outstanding liabilities.
11.1 Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which poi88 holds its gaming license, without regard to conflict of law provisions.
11.2 Dispute Resolution: In the event of any dispute arising from these Terms or Your use of poi88 services, You agree to first attempt resolution through direct communication with Our customer support team. If informal resolution fails, disputes may be escalated to formal mediation.
11.3 Arbitration: Any disputes that cannot be resolved through mediation shall be settled by binding arbitration in accordance with international arbitration rules. The arbitration shall be conducted in English, and the decision shall be final and binding on both parties.
11.4 Class Action Waiver: You agree to pursue any disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration against poi88.
12.1 Changes to Terms: poi88 reserves the right to modify, update, or replace these Terms & Conditions at any time. Material changes will be communicated via email and prominently displayed on the platform. Continued use of Our services after changes take effect constitutes acceptance of modified Terms.
12.2 Official Communication: All official communications from poi88 will be sent to the email address registered to Your Account. You are responsible for ensuring this email address is current and for regularly checking messages from poi88.
12.3 Language: These Terms are drafted in English. Any translation provided is for convenience only. In case of discrepancy between the English version and any translation, the English version shall prevail.
For questions, concerns, or assistance regarding these Terms & Conditions, please contact poi88 customer support:
Acknowledgment: By clicking "I Agree" during registration, depositing funds, or using any poi88 services, You acknowledge that You have read, understood, and agreed to these Terms & Conditions in full. You confirm that You meet all eligibility requirements and will comply with all obligations outlined herein.
You must be at least 21 years old and a resident of Indonesia to use poi88 services. Age and identity verification required before first withdrawal.
Each player is permitted only one account. Multiple accounts, false identities, or registering under another person's name will result in account closure.
All bonuses are subject to wagering requirements before withdrawal. Game contributions, maximum bets, and expiration periods apply. Read each promotion's specific terms.
Minimum deposit Rp 50,000, minimum withdrawal Rp 100,000. Withdrawals processed to the same payment method used for deposit, typically within 5-30 minutes.
Bots, automation, collusion, arbitrage, and any form of advantage play are strictly prohibited. Violations result in account closure and fund forfeiture.
You can self-exclude from poi88 at any time for periods ranging from 24 hours to permanent closure. Responsible gaming tools available in account settings.
Explore our other policy pages or contact support for clarification on any provisions